why are systems important? because they ensure smooth operations and tell me about being stubborn and not accepting feedbacks.
it happened like this.....
my aunt family decided to come to bedok for a vegetarian meal and so the only monopoly vegetarian place we had nearer to my place was at 412. we reached the place at 7:30pm and it was so crowded! we took another 5 to 10minutes before we managed to secure a place and my aunt went to order the food. so the person told us that we had to wait for an hour and since we already got a place and we had not too much of a choice, we decided to stay there.
having waited for almost an hour, our food was not here yet so everyone who ordered vegetarian meals were getting pissed. my little cousin went to check on our orders and we were told to wait for another 20minutes. so i told the person politely that they should consider serving the different tables with some dishes first instead of all at once and he told me that they dont do that because they might get confused. by serving a table at one go will not cause confusion.
the coffeeshop had around 40 to 50 tables and out of these number of tables, 20 of them were botak jones' customers and they served fast! then another 10 or so were other food stalls' customers so it was left with about 20 tables or lesser.
guess what! the BRAINLESS stall's SOP was totally DUMB. they cooked dish by dish and served one table at one go. it was totally stupid. and they only had 1 or 2 cooks in there. so can you imagine how many service crews were idling around and sitting down on chairs? they did not even bother laying out the cutleries or so. BRAINS PLS.
and then, i saw people who came later than us getting their food first. i was so angry! even my aunt became upset and we went to the stall owners to ask about it. they said maybe there was some miscommunication. wow! so much for not wanting to cause confusion!
so we reduced our dishes from 7 to 3. and guess what. they even mentioned that they ran out of a certain dish we wanted to order. after 1 hour 10mins, they told us that they ran out! so if we do not want to cancel any dishes, what will they be serving us?!
i told the person that perhaps they should reconsider their operating procedures and she told me off! saying that i dont know how busy they were and stuff like that! i dont see famous brand names stalls getting such complaints! so are u trying to tell me that places like jum*0 seafood had no queues of customers? or just talk about botak jones! they had soooo many customers yet they managed to serve it efficiently! customers do not have to wait for 1hour 20mins before getting their food right?
and that slut actually told me off. well done! i shall see how long can u all survive if your so fantastic stall is going to stay this way forever. and one major problem is that their variety is too wide. they cant possibly sell so many dishes since they are not capable.
BRAINLESS.
so people, if time is precious and you dont want to feel totally dumb, please do not visit this particular vegetarian stall located at bedok blk 412. they have the worst service i ever received so far!
Precious you
8:07 AM |
Sunday, May 04, 2008
Concierge desk was closed (Yani helped us this time round). We went for dinner at Town Restaurant Fullerton after STB product training at Buddha Tooth Relic Temple Musuem, and that was after work. That place is magnificent! please visit it. its located in Chinatown, opposite Maxwell just in case nobody heard of it before.
The food there is good.
the best concierge team with the best hotel just behind them. :)
23 Apr
Was off! went to tuition then to Chevron House to meet Jess and Theresa for medi and pedi at Nail Palace. I had beautiful nails then.
Then we cabbed down to Singapore Flyer for Seafood Paradise invitation.
we were early so we did a little bit of cam-whoring.
Food was yummy especially its free..and audrey was nice enough to send me home.
24th Apr
Met Charlotte and all for FHA. That's Food and Hotel Asia 2008 for short. Major event at expo. STS was the hosting hotel.
The place is huge man. and an eye-opener. Tickets in cost SGD80 la! Lucky mine was free.
Met Huipeng there!
then the monday after was chalet. BBQ and all...(photos not uploaded)
and....
i am officially jobless!
tendered and my last working day was 2nd May. I got nice farewell gifts. awww...will miss the bitchy guests. nice ones. cute babies with blue eyes etc..and bitching with tian xin...phone calls meant for chit chat..being excited over invitations etc...
and of course..meals at tuckshop with you. calling that extension..the tea u made..the fantastic coffee in ur office. we will keep in touch wouldnt we?
i will definitely miss that place. and i never regretted at all. the only frustrating thing was one or two of the colleagues i had. but they are nothing compared to the friendship i made there. :)
Precious you
2:49 AM |